Articles

February 6th, 2020

The ServiceMaster Story: Navigating Tension between People and Profit

Albert M. Erisman, Hendrickson Publishers (January 2020) When the Business Roundtable announced, in August 2019, that businesses should no longer have a singular focus on profit, analysts asked: How do businesses deal with the “quick-buck” pressures from Wall Street? One answer lies in The...