Articles

February 6th, 2020

The ServiceMaster Story: Navigating Tension between People and Profit

Albert M. Erisman, Hendrickson Publishers (January 2020) When the Business Roundtable announced, in August 2019, that businesses should no longer have a singular focus on profit, analysts asked: How do businesses deal with the “quick-buck” pressures from Wall Street? One answer lies in The...

via Bill Peel
March 28th, 2015

Southwest Airlines' Legendary Corporate Culture | An Interview with Dave Ridley

During his 27-year career at Southwest Airlines, Dave Ridley has served as SVP Chief Marketing Officer; SVP People and Leadership Development; SVP Business Development; and VP of Ground (Airport) Operations. Dave retired earlier this year but he retains an office at Southwest and serves as...

June 14th, 2013

A Business Case for Happiness in the Workplace

Research shows that happy people earn more money, are healthier (spend fewer days out of the office sick) and are more creative at problem solving. Read about the research in this article.