Trader Joe's Lesson: How to Pay a Living Wage and Still Make Money in Retail

via Atlantic
April 6th, 2013

Unlike many retail giants, QuikTrip, Trader Joe's, and Costco see their employees as an asset to be maximized, not an expense to be minimized. According to a recent article in The Atlantic by Sophie Quinton, "As a result, their stores boast better operational efficiency and customer service, and those result in better sales. . . . Under investment in workers can result in operational problems in stores, which decrease sales. And low sales often lead companies to slash labor costs even further."