What Captures Your Attention Controls Your Life

June 14th, 2012

"A few years ago, DisneyWorld executives were wondering what most captured the attention of toddlers and infants at their theme park and hotels in Orlando, Florida. So they hired me and a cultural anthropologist to observe them as they passed by all the costumed cast members, animated creatures, twirling rides, sweet-smelling snacks, and colorful toys. But after a couple of hours of close observation, we realized that what most captured the young children's attention wasn't Disney-conjured magic. Instead it was Disney-conjured magic. Instead it was their parents' cell phones, especially when the parents were using them." In this HBR Blog post Kare Anderson discribes how important undivided attention is in relationships.  Read more.

Channel(s): Doing Your Job